Product Highlights
» Easy, affordable & complete
» Leverage VoiceXML for any outbound call
» Prioritize & complete millions of calls
per day
» Flexibly manage & monitor multiple
outbound call campaigns via Web
Dashboard
» Deploy with multiple VoiceXML platforms
» Detect answering machine & live answers
» Retry busy, no-answer and errored calls
» Integrate with Do Not Call lists
» Multi-tenant architecture, management
& reporting
» Leave complete messages with all
major wireless carriers
Brochures & Datasheets
The following documents provide additional details and technical specifications regarding our products.
Demonstrations & Downloads
Newfound would be happy to provide you
a demonstration or evaluation copy of our products. For product inquiries please
contact us here.
Newfound VXML Dialer 3.0
Merge VoiceXML & Outbound Dialing for Emergency Response, Customer Relationship Managment and Field Service Support
Prioritize & complete millions of outbound calls per day, the Newfound VXML Dialer is a complete software solution that delivers robust outbound dialing for emergency response and customer service. Powered by Nuance and VoiceXML, the Newfound VXML Dialer drives speech or touch-tone outbound call campaigns with greater control, automation, reporting and flexibility. Try Traffic.com for free to test the VXML Dialer.
With a wealth of features and simple web interface, the VXML Dialer empowers system managers to run successful, concurrent outbound dialing campaigns. Log in to the web-based dashboard to pause and resume campaigns, edit the number of retries for call attempts (ex. ring-no-answer, busy or SIT tone) as well as modify call & campaign priorities.
Customers deliver call records to the VXML Dialer through a variety of flexible APIs (web service, call record files, CSV, SQL, etc.). Upon reciept, the VXML Dialer constantly re-prioritizes call records based on time of day, call priority, retries and requested call completion time. The VXML Dialer ensures the most important outbound call is always made first.
Customer Showcase
Traffic.com deploys Newfound's MediaMixer & VXML Dialer to provide up-to-the-minute traffic reports to user's phones while extending the Traffic.com brand in its VoiceXML applications .
» Listen to it! (IP Call Recording)