Prioritize & complete millions of
outbound calls per day, the Newfound VXML Dialer
is a complete software solution that delivers robust outbound dialing for
emergency response and customer service. Powered by Nuance and
VoiceXML, the Newfound VXML Dialer drives speech or touch-tone
outbound call campaigns with greater control, automation,
reporting and flexibility. Try
Traffic.com for free to
test the VXML Dialer.
With a wealth of features and simple web
interface, the VXML Dialer empowers system managers to run
successful, concurrent outbound dialing campaigns. Log
in to the web-based dashboard to pause and resume
campaigns, edit the number of retries for call
attempts (ex. ring-no-answer, busy or SIT tone) as well as
modify call & campaign priorities.
Customers deliver call records to the VXML
Dialer through a variety of flexible APIs (web service, call
record files, SQL, etc.). Upon reciept,
the VXML Dialer constantly re-prioritizes call records based
on time of day, call priority, retries and
requested call completion time. The VXML Dialer ensures the
most important outbound call is always made
first.
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- Leverage VoiceXML for any outbound call
- Prioritize & complete millions of calls per day
- Flexibly manage & monitor multiple outbound call campaigns via Web Dashboard
- Deploy with multiple VoiceXML platforms
- Detect answering machine & live answers
- Retry busy, no-answer and errored calls
- Integrate with Do Not Call lists
- Multi-tenant architecture, management & reporting
- Leave complete messages with all major wireless carriers
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