The Newfound MediaMixer 1.4 delivers engaging, branded and
entertaining VoiceXML applications. The Newfound MediaMixer is
a fully functional VoiceXML 2.1 compliant platform powered by
Nuance. Unique to the MediaMixer, our product overlays a
second channel of audio during a VoiceXML phone call. By
working in concert with VoiceXML and VoIP, the MediaMixer
feeds branded music, sound effects and audio only to the
caller. The second channel is independent of the IVR
prompts & speech recognition.
Audio effects can easily be initiated by
VoiceXML applications and include fade in, volume control,
fade out and voice navigation tools such as fast forward,
rewind or pause. For second channel audio, the MediaMixer plays many of the
popular telephony audio formats (.ulaw, .alaw, .WAV, etc.).
Newfound's MediaMixer delivers a new class of interactive phone applications.
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- Deliver the most engaging customer self-service applications
- A complete VoiceXML 2.0/2.1 platform
- Reinforce brand through IVR & VoiceXML
- Reduce operator “Zero Outs”
- Deploy advanced messaging solutions
- Easily integrate with VoiceXML & VoIP
- Improve call routing & IVR resource management
- Web based management & reporting
- Includes Nuance Powered software
(VoiceXML, Speech Recognition &
Text-to-Speech)
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