The Newfound IP
Call Recorder 1.0 reliably records any phone call in
carrier, enterprise or contact center deployments.
Supporting enterprise & multi-tenant
architectures, the IP Call Recorder provides ad-hoc (partial
call) recording allowing any call to be recorded at any point
and for any duration. Call recording can be initiated
automatically by caller ID/ ANI and DNIS, or conditionally by
any authorized VoiceXML or web application.
In addition, call data such as time of call,
callerID, account number, etc. are stored in a recording database for
clients to search and review. Once started, full duplex
recording can continue after transfer to an agent or employee. With
post-transfer recording, the Newfound IP Call Recorder provides
seamless continuity of recordings & call data across IVR,
office and call center telephony deployments.
Record
any call, at any point, at any time, for any duration...
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- Easy, affordable & complete
- Enterprise or multi-tentant ready
- IVR and/or agent recording
- VoIP & PSTN compatible
- Simple VoiceXML integration
- Robust indexing
- 5 minute install
- Complete web management & reporting
- Includes Nuance Powered Software (VoiceXML, Speech
Recogntion & Text-to-Speech)
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