Partners

REFERENCE PARTNERS

Angel.com is the fastest growing provider of turnkey speech and IVR solutions as a service. Built and instantly deployed through an intuitive end-to-end online system, Angel.com Voice Sites help companies expand their product and service offerings with speech recognition - while seamlessly linking to existing CRM and Web infrastructures. For more information, visit www.angel.com.

SDC Solutions, Inc.
www.sdcsolutions.com

SDC Solutions, Inc. (SDC), incorporated in 1984, is located at 835 Hanover Street, Manchester NH, with field offices in TX, CO, and CA. SDC forged its heritage developing CTI application solutions and installed its first application in 1985. Currently, SDC products handle over 10 million calls a day for over 700 customers and organizations across the country. SDC, known for its expertise and custom development of CTI solutions, offers a wide range of powerful applications that provide up-to-date information to the main answering position and are employed in some of the most prestigious Corporate, Higher Education, Government and Healthcare facilities in the country. SDC provides a unique style of service by providing dedicated staff to each facility, assuring a higher level of support for its customers.

TECHNOLOGY PARTNERS

Avaya, Inc.
www.avaya.com

Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet protocol (IP) telephony systems and communications software applications and services.

Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website: www.avaya.com.

Listening Methods
www.listeningmethods.com

Listening Methods delivers visual, pre-packaged customer contact and experience dashboards and analytics solutions that may be quickly modified and placed in production. These include Excel-based solutions for linking into existing data repositories, SQL data models ready to link into customer data sources such as ACDs, IVR solutions or call recording solutions and dashboards and implementations in environments such as CORDA or other BI presentation platforms. Listening Methods is pleased to offer customers the Newfound Communications IP Call Recorder due to its unique ability to capture data for customer contact analytics solutions as well as for its unique features supporting core call recording requirements.For more information, visit www.listeningmethods.com.

Nuance Communications
www.nuance.com

Nuance Speech Solutions make the user experience more compelling and expand business potential. Through its dictation, embedded and network speech solutions, Nuance offers the world’s preeminent portfolio of speech technologies, expertise and solutions that transform the way people interact with businesses, information and each other. Today, thousands of companies and millions of users around the world depend on Nuance Speech Solutions to deliver vital information, increase productivity and conduct business. To experience the power of the spoken word, please visit www.nuance.com.

Paraxip Technologies
www.paraxip.com

Paraxip Technologies offers software products enabling a seamless transition from traditional telephony to IP telephony. Paraxip’s products are designed from the ground up to offer Voice-over-IP (VoIP) applications with un-paralleled transparency to the Public Switched Telephone Network (PSTN), enabling seamless operations in hybrid environments, where traditional and IP telephony equipment and applications are mixed.

Working with world-class industry partners, Paraxip brings to market innovative connectivity solutions in a flexible, building block approach. Paraxip’s products are optimized for speech and Interactive Voice Response applications.

For more information, visit www.paraxip.com.

Voxeo Corporation
www.voxeo.com

Voxeo offers the world’s largest VoiceXML IVR Hosting platform and the only one backed by a 100% Uptime Extreme Service Level Agreement. The company’s common sense approach isn’t rocket science: Offer a great platform. Make it exceptionally easy for people to try, buy and use. Provide amazing support. The approach has made Voxeo a leading choice among developers and the answer for companies who don’t subscribe to the mentality that a powerful solution needs to be complicated and expensive. More than 30,000 developers and enterprise customers – including half of the Fortune 100 – use Voxeo’s Prophecy Platform and Hosting to deliver innovative IVR, VoIP, outbound notification, unified communications and a new generation of SIP-powered solutions. Anyone can immediately download the Prophecy Platform or sign up to use Voxeo’s hosted developer portal for free at www.voxeo.com/free.

Products

Partners

REFERENCE PARTNERS

TECHNOLOGY PARTNERS