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News » October 15, 2007

NEWFOUND COMMUNICATIONS IP CALL RECORDER SOLUTION NOW RATED “AVAYA COMPLIANT”

Newfound IP Call Recorder application is compatible with key Avaya IP telephony and contact centers solutions

Lawrence, MA — Newfound Communications a leading call recording and self service/IVR applications, today announced that its IP Call Recorder is compliant with key Internet protocol (IP) telephony and contact center solutions from Avaya (NYSE:AV), a leading global provider of business communications applications, systems and services.

The Newfound IP Call Recorder helps businesses reliably record any phone call in a carrier, enterprise or contact center telephony environment. The application now is compliance-tested by Avaya for compatibility with Avaya SIP Enablement Services and Avaya Communication Manager.

"Achieving compliance with Avaya brings real value to our customers," said Kris Hopkins, CEO of Newfound Communications. "Solutions built on open-standards-based platforms help business customers incorporate new technology easily and costeffectively, and allows them get more out of their communications infrastructure."

One of the companies benefiting from the interoperability of Newfound Communications and Avaya solutions is Consultedge, a business that specializes in providing of voice and data solutions for improved business performance and value.

“Our ability to leverage leading technologies such as those developed by Newfound which now interop easily with Avaya deployments, helps us deliver practical business solutions with unsurpassed value to our clients” said Neal Stanton, president and CEO of Consultedge.

Newfound Communications, Inc. is a member of the Avaya DeveloperConnection Program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.

As a member of the program, Newfound Communications, Inc. is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Lincroft, N.J. There a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so ensures businesses can confidently add best-in-breed capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.

“By offering compliance testing to the many innovative companies like Newfound Communications who are members of our DeveloperConnection program, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities,” said Eric Rossman, vice president, developer relations and technical alliances, Avaya. “They are able to use Intelligent Communications to connect employees and customers to information from wherever they are, over whatever device they have available – getting more out of their multivendor network and delivering new value to their bottom line.”

About Avaya
 Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet protocol (IP) telephony systems and communications software applications and services.

Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website: www.avaya.com. For more information on the Avaya DeveloperConnection Program, visit www.devconnectprogram.com.

About Newfound Communications, Inc.
 Newfound Communications, Inc. offers technology, tools, and expertise to fuel the speech recognition revolution. By working with Newfound, companies and developers bypass the largest impediments to creating reliable and successful IVR applications. Newfound is the leading source for the most innovative speech solutions utilizing VoiceXML & VoIP. With the MediaMixer (VoiceXML edition), Outbound Call Queue Engine and IP Call Recorder products, automated customer service has never been easier. For more information visit, the Newfound website: www.newfoundcomm.net.

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