
» Easy, affordable & complete
» Deliver the most engaging customer
self-service applications
» A complete VoiceXML 2.0/2.1 platform
» Reinforce brand through IVR & VoiceXML
» Reduce operator “Zero Outs”
» Deploy advanced messaging solutions
» Easily integrate with VoiceXML & VoIP
» Improve call routing & IVR resource
management
» Web based management & reporting
» Includes Nuance Powered software
(VoiceXML, Speech Recognition &
Text-to-Speech)
The following documents provide additional details and technical specifications regarding our products.
Newfound would be happy to provide you
a demonstration or evaluation copy of our products. For product inquiries please
contact us here.
The Newfound MediaMixer 1.4 delivers engaging, branded and entertaining VoiceXML applications. The Newfound MediaMixer is a fully functional VoiceXML 2.1 compliant platform powered by Nuance. Unique to the MediaMixer, our product overlays a second channel of audio during a VoiceXML phone call. By working in concert with VoiceXML and VoIP, the MediaMixer feeds branded music, sound effects and audio only to the caller. The second channel is independent of the IVR prompts & speech recognition.
Audio effects can easily be initiated by VoiceXML applications and include fade in, volume control, fade out and voice navigation tools such as fast forward, rewind or pause. For second channel audio, the MediaMixer plays many of the popular telephony audio formats (.ulaw, .alaw, .WAV, etc.).
Newfound's MediaMixer delivers a new class of interactive phone applications.
Yes, Inc. uses Newfound's MediaMixer to deliver one of the most dynamic VoiceXML applications ever developed! Hear the song you missed on the radio.
» Listen to it! (IP Call Recording)