» Easy, affordable & complete
» Enterprise or multi-tenant ready
» IVR and/or agent recording
» VoIP & PSTN compatible
» Simple VoiceXML integration
» Robust indexing
» Fast installation & setup
» Complete web management & reporting
» Includes Nuance Powered Software
(VoiceXML, Speech Recogntion & Text-
The following documents provide additional details and technical specifications regarding our products.
Newfound would be happy to provide you
a demonstration or evaluation copy of our products. For IP Call Recorder 2.0, please
download our 48 for Free version today
The Newfound IP Call Recorder 2.0 reliably records any phone call in carrier, enterprise or contact center deployments.
Supporting enterprise & multi-tenant architectures, the IP Call Recorder provides ad-hoc (partial call) recording allowing any call to be recorded at any point and for any duration. Call recording can be initiated automatically by caller ID/ ANI and DNIS, or conditionally by any authorized VoiceXML or web application.
In addition, call data such as time of call, callerID, account number, etc. are stored in a recording database for clients to search and review. Once started, full duplex recording can continue after transfer to an agent or employee. With post-transfer recording, the Newfound IP Call Recorder provides seamless continuity of recordings & call data across IVR, office and call center telephony deployments.
Record any call, at any point, at any time, for any duration...
Angel.com uses the Newfound IP Call Recorder to record and analyze calls
through their hosted IVR and call center solutions.
» Listen to it! (IP Call Recording)