Newfound IP Call Recorder 2.0

Innovative Call Recording for IVR & Call Centers

The Newfound IP Call Recorder 2.0 reliably records any phone call in carrier, enterprise or contact center deployments.

Supporting enterprise & multi-tenant architectures, the IP Call Recorder provides ad-hoc (partial call) recording allowing any call to be recorded at any point and for any duration. Call recording can be initiated automatically by caller ID/ ANI and DNIS, or conditionally by any authorized VoiceXML or web application.

In addition, call data such as time of call, callerID, account number, etc. are stored in a recording database for clients to search and review. Once started, full duplex recording can continue after transfer to an agent or employee. With post-transfer recording, the Newfound IP Call Recorder provides seamless continuity of recordings & call data across IVR, office and call center telephony deployments.

Record any call, at any point, at any time, for any duration...

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Customer Showcase

Angel.com uses the Newfound IP Call Recorder to record and analyze calls
through their hosted IVR and call center solutions.
» Listen to it! (IP Call Recording)

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